Senior Account and New Business Manager

About Creative Lives in Progress

Creative Lives in Progress is an inclusive creative careers resource, on a mission to transform the way emerging talent access, understand and connect with the industry. 

We encourage greater transparency and representation within the creative working world by sharing advice and insight, highlighting entry-level opportunities, as well as hosting events that bring talent and industry together.

About the job

We’re looking for a confident, organised, and proactive communicator to join us as a Senior Account & New Business Manager. The role will be responsible for overseeing retention and securing new business for company partners at Creative Lives in Progress. Reporting to the Head of Projects & Accounts, you’ll develop and deliver partner strategies, manage high-value accounts, and lead outreach to secure new opportunities.

Key Tasks

New Business:

• Oversee retention and new business for company partners

• Ensure our sales materials are up to date at all times

• Collaborate with Head of Projects & Accounts and Managing Director to develop the new business strategy

• Deliver outreach to potential new Company Partners including introduction meetings and follow-up dialogues

• Track outreach and update business development documents

• Inform, update and maintain company partner revenue forecasting 

• Provide consultancy & support on new business bespoke services 

• Oversee and lead our Boosted Opportunities new business and sales

Accounts and Projects:

• Support and influence the development and delivery of company partner strategy and yearly package. 

• Manage our company partner accounts

• Onboard and set up new Company partners

• Oversee and support on the production of our company partner regular deliverables

• Manage company partners featured opportunities campaigns

• Oversee the curation of all company partners access to regular events and content opportunities.  

• Invite and promote our bespoke services to our company partners

• Record and report Company partner engagement and impact

• Maintain the identity and values of the business publicly and represent the business where necessary online or in-person.

• Invoicing and reconciliation of Company partner finances

• Liaise with our Business Affairs Manager within our company network to ensure our partnership contracts and policies are up to date and accurate.

About You

• Excellent communicator with the ability to foster strong relationships with teams, collaborators, and clients

• Experience managing high-value accounts and partnerships

• Excellent client servicing with a proactive approach to problem-solving

• Outstanding presentation skills with the confidence to deliver to high-profile clients

• Ability to manage multiple accounts simultaneously

• Proven track record in identifying and securing new business opportunities

• Strategic thinking to identify trends and growth opportunities

• Positive and proactive problem solver, providing solutions and welcoming new challenges

• Self-sufficient and able to use initiative when encountering challenges

• Culturally aware of the creative industry around them

Key Details

• Application deadline: Midnight on Monday 7th April

• Salary: £34,000 to £40,000 (depending on experience)

• Level: Senior

• Contract: Permanent

• Ideal Start Date: May

• Reports to: Head of Projects and Accounts

• Hours: Full Time | Monday to Friday | 9am to 5.30pm with flexitime between 8.30am and 6.30pm

• Location: Hybrid working - 2 days based in our London studio on Tuesdays and Thursdays, with 3 days working from home

Please note that we are unable to provide sponsorship for this position, so candidates must have the right to work in the UK.

We are committed in our journey to eliminating discrimination, encouraging and valuing diversity amongst our workforce. We welcome enquiries from everyone.

Benefits

• 23 days annual leave

• Flexi-time hours

• Birthday off

• Enhanced sick leave

• 20 days Remote Work from Anywhere

• Mental health support via our EAP

• Health cash plan

• 5 week paid sabbatical after 5 years

• Christmas shutdown period (5 days off)

• Cycle to Work scheme